Gift Recipient Notification Emails Sent from Alyce

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Alyce sends transactional emails to your gift recipient at important moments throughout the gifting experience. These emails have been carefully crafted to reflect the generosity and fun you had hand-selecting the gift. 

Here are the moments where a transactional email might be sent to your Gift Recipient:

Sending a Gift

Gift Shipping

Unclaimed Gifts

Sending a Gift

Alyce Gift Invitation:

If your gifting moment included sending a gift via email, here is what that email will include:

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Gift Accepted, Meeting Booked 

If you required that a gift recipient book a meeting with you prior to redeeming their gift, here is the email they will receive:


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Alyce Gift Claimed

When a Gift Recipient has accepted your gift and the gift is still processing, this is what will be sent to them:

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Alyce Gift Donated

If your gift recipient has opted to donate their gift, here is the email that will be sent to them:


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Gift Shipping: 

Gift has been Shipped:

When an order has been processed and a gift is on its way, this email will be sent to your gift recipient:

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Delivery of Gift Card

If a gift card was chosen, the recipient will receive a gift code to redeem it:

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Additional Information Needed

Sometimes, sending the gift might require additional information from your gift recipient ( ie, zip code, suite number, etc. ). In the event that more information is required to send a gift, this email will be sent:

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Gift Out of Stock

In the event that an item selected is out of stock, your gift recipient will receive this email:

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Gift Returned

There might be an occasion where a gift was sent back. In this event, we will alert your gift recipient and allow them to select a new gift of the same amount.

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Delivery Issues: Invitation Resent Digitally

In the unlikely chance that an invitation was not able to reach your recipient, we will resent the invitation digitally:

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Unclaimed Gifts:

In the event that your gift recipient hasn't accepted their gift, Alyce will trigger a series of emails encouraging them to accept their gift. The sequencing of these emails will depend on the expiration date set on your gifting Campaign.

First Gift Reminder

If your gift is not viewed after 7 days, Alyce will send your gift recipient this email as a first reminder to claim it. 

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Second Reminder

Should the gift continue to not be viewed after 14 days, Alyce will send this email reminder to your gift recipient:


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Reminder: Gift Viewed but Unclaimed

If the recipient has viewed the gift but hasn't claimed it, Alyce will send a reminder 1 day after they view the gift:

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Gift Is Expiring Soon Reminder

 Should the gift continue to not be viewed after 14 days, Alyce will send this email reminder to your gift recipient:

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Alyce Gift Expired 

In the event that your gift is not claimed in the duration of your gifting campaign, here is the email that will be sent to your gift recipient.

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